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For Independent HotelsHotel software for independent hotels: front office, rates, OTAs, direct booking, housekeeping and night audit, on one record from booking to books.For Restaurants and CafésA standalone restaurant POS for restaurants, bars and cafés: tables, KOTs, bills, store and day end, with no hotel screens in your way.For Hotel Chains and GroupsHotel chain software: one guest database, one central reservations desk, an occupancy heatmap and books per legal entity, while each hotel keeps its day.For Banquet Halls and Event VenuesBanquet software for halls sold by the hour: a venue diary, a BEO for the kitchen, charges on the room folio, and separate books for each event.For Hotel OwnersHotel owner reporting without chasing anyone: a morning report for every hotel, books that close daily, and a full log of who changed what.

A Tape Chart That Shows Rates, Rules and RoomsSee every room, night and booking on one hotel tape chart, with the rate, minimum stay and stop-sell sitting right above the bars.Take a Reservation With a Firm Quote FirstQuote the stay before you book it, so the rate your front desk tells the guest is exactly the rate the PMS charges.Fast Guest Check-In With ID and Advance on One BillCheck guests in from one screen with ID capture, the existing advance folio and an instant room release when the last guest leaves.Printable Guest Registration Card on Your LetterheadPrint the guest registration card (GRC) straight from the booking, on your hotel letterhead, and reprint it whenever you need.Guest Folio With Split Billing WindowsKeep one guest folio per stay, or split it into billing windows so a company covers the room while the guest settles food.GST Invoices With the Right Slab and a QR CheckIssue a GST invoice for hotel stays with the correct slab, a CGST/SGST split, the buyer GSTIN and a QR code anyone can verify.Quick Check-Out, Settlement and Small Balance WaiversSettle the bill at check-out, transfer it to a company, or waive a small leftover balance with a reason, and keep the bill open to fix later.GST Credit Notes and Debit Notes for Hotel BillsCorrect an issued hotel invoice with a numbered GST credit note or debit note that points to the original, without ever editing the bill.Move Rooms or Upgrade Guests From the ChartMove a guest to another room or upgrade them to a better category from the tape chart, recording why and by whom.No-Show and Cancellation Policies That Charge CorrectlyAttach a cancellation policy to every booking, let the night audit apply no-show retention, and never post a charge you cannot collect.Group Bookings With Rooming Lists and Master BillsManage hotel group bookings as one reservation covering several rooms, with a rooming list and separate or master billing for each room.One Guest Profile Across All Your HotelsKeep one guest profile per person across every property, stop OTA relay emails merging strangers, and catch duplicate bookings early.Admin Corrections on Any Booking, Fully LoggedLet your administrator correct any hotel booking, whether audited, in house, checked out or billed, with every change logged.Block Rooms and Close Dates Across Every ChannelBlock an out-of-order room or close dates for the hotel in a right-click, and your OTA channels update within the same minute.Daily Arrivals, Departures and In-House ListsSee expected arrivals, departures and in-house guests each morning, with the rate and payment mode on every row your desk needs.Track Every Outstanding Balance and Payment LinkSee every outstanding hotel balance in one panel and follow each payment link until you know whether the money arrived.A Full Audit Trail on Every BookingEvery booking keeps an audit trail of who created, changed, moved, checked in or billed it, with the time and the computer used.Confirm, Don't Block: How Exceptions Are HandledThe PMS blocks only actions that would make the money wrong; for every other exception it shows a warning, asks once and logs who approved.Bill Discounts With Reasons, Limits and ApprovalsGive a discount on the whole bill, room, food or one line, reduce the GST with it, record a reason and name, and need a manager above your limit.Early Check-In Fees and Late Check-Out ChargesSet early check-in fees and late check-out charges in hourly bands as a percentage or flat amount, with manager waivers and a full report.Undo Front Desk Mistakes Before the Day ClosesUndo the desk's actions on a booking until the night audit runs, restore cancelled bookings, and let an admin reopen a zero-balance bill.

Commission-Free Direct Booking Engine for HotelsTake commission-free direct bookings on your own page: guests see your real rates for their dates and party, and the stay lands on your chart.Hotel Payment Links with Razorpay and PhonePeSend hotel payment links through your own Razorpay or PhonePe account and collect advances before arrival, posted straight to the guest folio.Booking Confirmation Emails Guests Can Reply ToSend booking confirmation emails on your letterhead from an address that reaches your desk, with every email kept on the log.

Central Reservation System for Hotel GroupsRun one central reservation system across all your hotels: all bookings on a single screen, and reservations into any property on its own business date.Multi-Property Availability in One SearchCheck multi-property availability across your group in one search, with each hotel priced from its own rates and every refusal explained.Recover Refused OTA Bookings from the LogRecover refused OTA bookings: a rejected push is saved in full and can be applied from the log once you fix the cause, with nothing lost.Booking Source Tracking for Every ReservationTrack booking source on every reservation — walk-in, phone, direct, corporate, agent or OTA — colour-coded on the chart and used for billing.

A Two-Way OTA Channel Manager Built Into Your PMSA two-way OTA channel manager inside your PMS: prices, availability and stay rules are pushed out, reservations flow in, and every call is logged.OTA Bookings Land on Your Chart InstantlyOTA booking import that puts each reservation on your chart in the same request, with guest details, room, price, tax and payer filled in.Rates, Availability and Restrictions Pushed in Real TimeReal-time ARI push to your OTAs: rates, availability and restrictions are sent within a minute of any change, with every reply stored.Know When Your Channel Sync Has StoppedChannel push queue alerts show queued, sent and failed updates with error text, so a stalled OTA sync shows up on screen instead of going silent.A Full Log of Every OTA Sync CallA channel sync audit log of every push and incoming call, with request and response bodies, so any OTA dispute is settled from the record.Billing OTA Bookings: Who Pays and Who Is InvoicedOTA prepaid booking billing that shows who holds the money, invoices the guest not the OTA, and records commission only when the channel states it.Handling OTA Overbooking Without PanicOTA overbooking handling with a per-type allowance; a booking that lands in a full type waits on your chart as a card your desk can move.Encrypted Storage for Your Channel CredentialsA channel credentials vault keeps your OTA connection keys encrypted, out of the app's reach, with a history kept across every key change.AxisRooms Channel ConnectorThe AxisRooms channel connector syncs rates, inventory and restrictions out and brings bookings in from six OTAs, with every push acknowledged.

OTA Management Handled by Our TeamOur specialists manage your hotel's presence on the OTAs for you, working directly in Oristelo's channel manager, rate tools and reports.

Hotel Rate Plans and Seasonal TariffsSet up EP, CP, MAP and AP rate plans with seasonal tariffs, and every quote, confirmation and invoice reads the same price for the night.Update Every Rate Plan in One GoA bulk rate update form that prices room only, CP, MAP and AP for one room type over any dates with a single save.Derived Rates From One Base PriceA derived rate calculator: enter one base rate plus room and meal gaps, and every plan and room type is priced, OTA promotion included.Occupancy-Based Room PricingOccupancy-based pricing for single, double, triple, extra bed and two child bands, quoted at the desk and sent to every OTA the same way.Minimum Stay, CTA and Stop-Sell RulesSet minimum stay, CTA, stop-sell and closed dates once; they show above your chart and push to every OTA channel.The Right GST Slab on Every Room NightHotel room GST is worked out from each night's tariff and the slab in force that day, with OTA tax-inclusive prices handled correctly.The Booked Rate Stays Locked to the StayA booking rate lock: the price agreed at booking is the price every night is posted at, even if you change the season's tariff later.Set Up Room Types, Room Numbers and FloorsRoom inventory setup for your hotel: room types, real room numbers, floors and bed layouts, all editable after go-live without a support ticket.Rooms Left Per Night: 30-Day Availability ViewA rooms availability forecast showing sold, blocked and free rooms per type for the next thirty nights, so you know when to open rates.

Rate Recommendations You ApproveA rate recommendation engine that scores each night hourly on pickup and occupancy, explains its suggested price and waits for your approval.Booking Pace Tracked Every HourHourly snapshots of rooms and revenue on the books for every future night, so you can see pace building and the engine learns your curve.Price Floors, Ceilings and Room-Type RulesSet floors, ceilings, the largest allowed move and locked dates per room type, so no recommendation can break your pricing rules.

A Pricing Board With Targets for Every RoomSet a target rate per room type and see the current price, the gap to target and the status for every plan on one pricing board.Meal Plan Pricing From Your Food CostPrice CP, MAP and AP plans from per-person meal charges, so breakfast and dinner are added to the room rate consistently.OTA Commission Built Into Your PricingRecord each property's OTA commission so pricing shows what you really keep — a blank commission is treated as zero and flagged for you.Preview Price Changes Before They Go LivePropose a rate change, review it room by room, then publish once — the new prices go to your channels in the same step.

Compare Your Rates With Competitor HotelsCheck what nearby hotels are charging for your dates, side by side with your own property, and refresh every price with one click.Build Your Competitor Set in MinutesAdd your own hotels and competitors by name, city and Google Travel link, validated before they are saved to your comparison list.

Hotel CRM Built on Your Front Office DataHotel CRM software that reads the guest, company and agent records your front office already keeps, with no import and no double entry.Guest, Corporate and Travel Agent ProfilesKeep corporate profiles with branch-wise GSTIN and billing terms, travel agent commission, and one guest history across every hotel.Hotel Sales Pipeline for Enquiries and LeadsTrack hotel enquiries on a sales pipeline board by stage and value, and close each lead only by recording whether it was won or lost.Complete Guest History on One TimelineEvery guest interaction in date order — stays, invoices, complaints, phone calls, messages and meetings — on a single page.Guest Lifetime Value Without Manual EntrySee guest lifetime value, room nights, ADR and dues on every profile, filled from the folio, with top guests, companies and agents a click away.Guest Segments and Email Campaigns for HotelsBuild guest segments from real stay data and send hotel email campaigns that always respect do-not-email, with every send recorded.

Corporate Accounts With Branches and GSTINsCreate the company once, add every office under it with that office's GSTIN and address, and every invoice carries the right tax details.City Ledger, Credit Limits and AgeingTrack what companies and agents owe with a receivables ledger, credit limits, receipts, TDS withheld and ageing by branch and group.

Guest Messages and Templates in Your VoiceSend booking confirmations, payment links and updates from templates with guest and stay details filled in, and keep a record of every message.RoadmapWhatsApp Messages From the Front DeskPrepare a WhatsApp message for the guest in one click and send it from the desk phone, with the send recorded in the guest's history.

Restaurant Billing Software for Hotels and CafesRestaurant billing software that takes the order, sends the KOT to the right station and settles at the counter or onto the guest's room bill.Kitchen Order Tickets Routed to Every StationKOT software that prints one ticket per kitchen station, shows changes as reprints, lets you hold courses and deducts stock on each fire.Table Management and Steward-Wise SalesTable management for restaurants that tags every table to a captain, so sales and service charge per steward trace to a real person.Post Restaurant Bills Straight to the Guest FolioPost a restaurant bill to the room and it reaches the guest folio instantly with its own GST, after room number and guest name are matched.GST Restaurant Bills With HSN on Every LineEvery outlet issues numbered GST restaurant bills with an HSN code and slab per item, and service charge taxed as the law requires.Payment Modes, Discounts and Bill ReversalsControl every restaurant payment mode, split a bill across two tenders, and reverse a wrong bill with a reason instead of deleting it.Restaurant Day-End Closing and Cashier ShiftsOpen each cashier shift with a float, close it with a cash count, and run a restaurant day end that refuses future or repeat closures.Receive Online Food Orders in Your POSOnline food orders from any platform that can send JSON land once as a ticket, with unmapped items named and refused.Restaurant Menu Setup With Happy Hour PricingSet up your restaurant menu with variants, a price for every channel and time windows, so happy hour runs without a second menu.POS for a Standalone Restaurant, Cafe or BarA standalone restaurant POS for cafes and bars with no hotel attached: tables, KOTs, GST bills and day end with no booking chart.Kitchen Inventory and Recipe Food CostingKitchen inventory with recipes, yield loss and a permanent stock ledger, deducting stock on every KOT so food cost reflects what was used.

Banquet Hall Booking by the SlotBanquet hall booking software with a diary for each venue, sold by time slot and charged to a folio just like your rooms.Banquet Event Orders Printed From the BookingPrint a banquet event order (BEO) straight from the booking, so your kitchen, banquet floor and client all work from one up-to-date sheet.Banquet Event Profit and LossSee banquet profit and loss for every event, with deposits held as client money, costs tagged to the event and the margin once all bills arrive.

Housekeeping Software Built in Nine StagesHousekeeping software that shares one database with your front office, from a full room history to forecasts of how long every clean will take.A Full History for Every Hotel RoomSee a complete room history log in order: who went in, what they saw, pauses, inspections, faults and guest requests, all with names and times.Checkout, Stay-Over, Turndown and Deep Clean RulesSet housekeeping cleaning types with checklists, and let rules choose each morning which clean every room needs and record the reason.Housekeeping Mobile App That Works OfflineA housekeeping mobile app with one tap per step, live room status, offline working and attendant screens in Hindi and other floor languages.Room Inspection With Scores and a Pass MarkA room inspection checklist scored line by line, with a pass mark and critical items, so only a supervisor can mark a hotel room ready.Daily Housekeeping Plan, Shift Handover and ReportThe night audit opens the housekeeping day; plan staffing from bookings, hand over each shift in writing and close with a daily housekeeping report.Fair Auto-Assignment of Housekeeping RoomsAssign housekeeping rooms by credits and priority, automatically or by hand, matching suites to trained staff and keeping VIPs away from trainees.Guest Requests With Deadlines, DND and WebhooksTrack hotel guest requests like towels or DND against a deadline, escalate overdue ones, remember preferences and notify other systems by webhook.Housekeeping Floor Map and Daily DashboardSee a live housekeeping floor map by room status, the whole day on one dashboard, stored daily KPIs and group benchmarking with exception flags.Minibar, Linen Tracking and Cost per CleanTrack minibar refills and charges, linen sent to and from the laundry, and the true cost per clean built up from what each room used.Maintenance Tickets, Planned Work and Public AreasRaise a maintenance ticket in one tap, schedule preventive maintenance, run QR-scanned public area rounds and log lost and found.Forecast Room Ready Times and Get Hourly SuggestionsForecast when each room will be ready using past cleaning times, spot arrivals at risk, plan store reorders and get an hourly suggestion to act on.Housekeeping Staff Performance and Repeat FailuresTrack housekeeping staff performance with inspection scores by attendant and area over time, so training targets the exact line that keeps failing.

Maintenance Tickets With Response DeadlinesLog a fault from the front office or straight from the room on a phone, and track it to repair with a deadline set by severity.Preventive Maintenance and Public Area ChecksSchedule recurring maintenance rounds and public-area checks with QR codes on the wall, so missed areas are visible the same day.Lost and Found and Guest Damage ChargesRecord lost property with a full chain of custody, and charge verified room damage to the guest folio with photo evidence and approval.

Automatic Night Audit for HotelsClose your hotel day automatically at the hour you choose: every night posted, no-shows marked, the OTA told, and a clear record of what happened.Business Date Control and Night Audit ReversalYour business date stays under control: the night audit cannot close a day before your hotel's midnight, and the last close can be reversed.Night Audit Report and Daily Closing StatementRead any closed day as one night audit report: occupancy, ADR and RevPAR, revenue split by department, GST per slab, tenders, no-shows and the day book.Daily Hotel Report Emailed to the OwnerA daily owner report in the inbox after each night audit: today and month-to-date for every hotel, colour-coded, with tomorrow's outlook.One Activity Log for Your Whole HotelSee every hotel activity log on one screen — bookings, rooms, email, OTA channel calls, housekeeping and accounts — filtered by hotel, person and day.Daily GST Invoice Register for HotelsA daily GST invoice register for your hotel: every bill with its CGST and SGST, paid and due amounts, and a GSTIN you can add after checkout.Form C Reporting for Foreign GuestsFile Form C for foreign guests to the FRRO straight from the check-in record, and keep a Form C register you can open at any time.Check-In Waits When the Night Audit Is PendingCheck-in pauses when yesterday's night audit is pending, so no room is charged on the wrong date and no invoice needs a credit note.

Double-Entry General Ledger Built for HotelsYour night audit posts straight into a double-entry hotel ledger, kept per company, with control accounts checked and no unbalanced journal allowed.Accounts Receivable and City Ledger for HotelsTrack hotel accounts receivable invoice by invoice: allocate receipts, record TDS and short payments, age debts and send reminders automatically.Vendor Payables With Three-Way Bill MatchingKeep one vendor master with PAN, GST, MSME and TDS details, and match each vendor bill to the GRN and purchase order before it becomes payable.TDS Deduction, Challans and 26Q for HotelsTDS for hotels done right: dated section rates, yearly thresholds, lower-deduction certificates, monthly challans and the quarterly Form 26Q.Vendor Payment Runs With NEFT Bank FilesPay vendors in one run, MSME suppliers first, with an NEFT bank file, remittance advice, retention and advances handled, and a single journal.Bank Reconciliation and Cash Position for HotelsRun hotel bank reconciliation line by line from imported statements, manage the till float and petty cash, and see your cash position on one screen.Payment Gateway and OTA Payout ReconciliationReconcile gateway payouts and OTA remittances booking by booking, so card fees, OTA commission and the GST on it are posted, not lost.GSTR-1 and GSTR-3B Filing for HotelsPrepare GSTR-1 and GSTR-3B from your hotel's books in the portal's format, reconcile input credit with GSTR-2B, and file per GSTIN.GST E-Invoicing With IRN and Signed QRRegister hotel B2B e-invoices with the IRP automatically, print the IRN and signed QR, and cancel within 24 hours or issue a credit note.Export to Tally, Zoho Books and QuickBooksExport each day's accounts a single time to Tally, Zoho Books or QuickBooks, tracked as numbered batches, plus a signed webhook for other systems.Food Cost and Cost of Sales From Real ConsumptionSee true hotel food cost: cost of sales comes from what the kitchen consumed, not what was bought, and unused stock counts as an asset.Banquet Accounting, Package Splits and Deferred RevenueRun each event as its own ledger, hold banquet deposits as client money, split package rates for management accounts and defer unearned room revenue.Fixed Asset Register and Depreciation for HotelsKeep a hotel fixed asset register with tags and locations, two depreciation books, disposals, physical verification and capital work in progress.USALI Operating Statement With GOP and GOPPARGet the USALI operating statement owners and lenders expect, with departmental profit, GOP and GOPPAR, cash flow, KPIs and a column per hotel.Hotel Budget, Variance and Rolling ForecastBuild a hotel budget by account and month from occupancy, ADR and covers, approve it with two people, track budget vs actual and roll the forecast.Import Payroll Into Your Hotel BooksImport your monthly payroll by department, post one journal with PF, ESI, PT and TDS, then pay staff and each authority with a challan.Group Consolidation Across Your HotelsConsolidate P&L, balance sheet and trial balance for a hotel, a company or your whole group, plus an owner statement with equity, payouts and FF&E reserve.Foreign Currency Invoices and Month-End RevaluationInvoice overseas agents in foreign currency, keep the rupee value, and revalue open balances at month end with exchange gain or loss posted.Accounting Anomaly Alerts and Fraud ChecksDaily rule-based checks flag duplicate bills, odd journals, cashier voids, price drift, bad GSTINs and uncharged rooms; a person decides every alert.Month-End Close Checklist, Approvals and Daily Sign-OffLock each month only after a month-end close checklist passes, snapshot the trial balance, route sensitive actions for approval and sign off every day.RoadmapComing Next in Hotel AccountingThe hotel accounting roadmap: intercompany posting, multi-book and leases, bill OCR, plain-language questions and approvals on one workflow.

Hotel Reporting Software With 118 Live ReportsHotel reporting software with 118 view-only reports on live data, grouped in packs, exportable to Excel and clear about what it cannot run.Daily Manager Flash Report for HotelsA daily manager flash report with occupancy, ADR, RevPAR and revenue against month-to-date and last year, ready before the GM's first coffee.Hotel Occupancy Heatmap for the Whole MonthAn occupancy heatmap with a row per hotel and a column per day, showing rooms, occupancy and ARR from invoices past and bookings ahead.Invoice-Wise Revenue Report With Payment FiltersAn invoice-wise revenue report by date range and payment mode, with six summary tiles and one row per bill, net of credit notes.OTA Production and Channel Sync ReportsOTA production and commission reports per channel, plus a sync report of every push and inbound call so you can prove a rate went out.Scheduled Email Reports and Threshold AlertsSchedule any hotel report by email in your hotel's name, and get threshold alerts the moment a key number crosses your limit.GST, Form C and Statutory Reports for HotelsRun hotel compliance reports in a minute: GST sales register, tax by slab, Form C, police lists, TDS ledger and a full audit trail.

One Database for Rooms, F&B, CRM and AccountsSingle-database hotel software gives you one guest, one folio and one ledger across every module, so the PMS and POS never need reconciling.Hotel ID Login and Data IsolationStaff sign in with a hotel ID, email and password, and database-level row security decides exactly which property's data each login can see.User Roles and Permissions Down to the ButtonHotel user roles and permissions for reception, housekeeping, back office and managers, with fine-grained rights per login enforced in the database.Multi-Property Management for Hotel GroupsMulti-property hotel software that keeps each hotel's day and rates separate while your group shares one guest list, one CRS and combined numbers.Support Access Only When You Allow ItOur support team cannot open your hotel's data unless you grant access for a set time, and every support visit is logged for you to review.Built-In Help Manual on Every ScreenA built-in hotel software help manual of 124 topics, one keypress away on any screen and filtered to your modules and each person's role.Clear Messages When the System Says NoEvery hotel software error message is a plain sentence your desk can act on, with a help page to match, and only money is refused outright.A Full Audit Trail of Every ChangeA hotel audit trail recording who changed what, when, from which login, IP address and device, readable by your hotel on one page.New Hotel Setup Wizard and Go-Live ChecklistA new hotel setup wizard that gets your property selling in an afternoon, with a readiness checklist and an onboarding board to track go-live.Module Subscriptions and Account BillingModule subscriptions are switched per account and take effect at once; screens, rights and help all follow, and a suspended account is locked out.Guest and Report Emails in Your Hotel's NameHotel email sending for confirmations, invoices, payment links and reports, from a verified domain in your name, with replies going to a real person.Hotel Data Security and BackupsHotel data security built into the database: row-level isolation, an encrypted key vault, separate sessions per app and a backup before every change.

Encrypted Backups That Are Tested by RestoringYour data is backed up nightly in encrypted form, and backups are proven by restoring them into a test database and comparing every table.Round-the-Clock Monitoring and Tested ReleasesAutomated checks every five minutes, scheduled jobs that are watched, and every release tested on a copy of real data before it goes live.

RoadmapKeep Working When the Internet DropsOffline mode for properties with unreliable internet: changes made during an outage sync safely afterwards, without duplicate invoice numbers.

Integrations: OTAs, Payments, Accounting and GSTHotel software integrations with AxisRooms, Razorpay, PhonePe, Tally, Zoho Books, QuickBooks and the IRP, plus webhooks for food aggregators.Simple Per-Room Pricing With Every Module IncludedHotel software pricing per room per month, with POS, booking engine, housekeeping, CRM and accounts all included. Restaurants pay per outlet.RoadmapProduct Roadmap: What Is Coming NextOur product roadmap lists features already built and in testing, each waiting to be switched on, or for a hotel that needs it.