A Full Log of Every OTA Sync Call
A channel sync audit log of every push and incoming call, with request and response bodies, so any OTA dispute is settled from the record.
When a channel says it never got your update, you can show what was sent, when, and what came back.
What is recorded
- Every push: endpoint, body sent, status, attempts, response body and time.
- Every incoming call: the channel's payload, accepted or not, the record it created, and when.
- Every pull: the channel's own list of sales, beside what it pushed to you.
- The channel's own IDs for your hotel, rooms and OTAs, so each row can be matched by number against the extranet's report.
Where to find it
- A sync report for each hotel, covering both directions, filtered by day and by type of call.
- The operations log in Night Audit & Control, which brings every system log onto one page.
The partner's IP addresses are kept on each row.