This is the foundation under every module: one database protected with row-level security, sign-in that starts with your hotel ID, and roles that control access down to single buttons. One account can hold a large hotel group or a lone restaurant, support access is granted for a limited time, and a help manual ships with every screen. Every refusal is worded for the staff member at the counter, which matters far more in year two than in any demo.
12 feature guides
One Database for Rooms, F&B, CRM and AccountsSingle-database hotel software gives you one guest, one folio and one ledger across every module, so the PMS and POS never need reconciling.
Hotel ID Login and Data IsolationStaff sign in with a hotel ID, email and password, and database-level row security decides exactly which property's data each login can see.
User Roles and Permissions Down to the ButtonHotel user roles and permissions for reception, housekeeping, back office and managers, with fine-grained rights per login enforced in the database.
Multi-Property Management for Hotel GroupsMulti-property hotel software that keeps each hotel's day and rates separate while your group shares one guest list, one CRS and combined numbers.
Support Access Only When You Allow ItOur support team cannot open your hotel's data unless you grant access for a set time, and every support visit is logged for you to review.
Built-In Help Manual on Every ScreenA built-in hotel software help manual of 124 topics, one keypress away on any screen and filtered to your modules and each person's role.
Clear Messages When the System Says NoEvery hotel software error message is a plain sentence your desk can act on, with a help page to match, and only money is refused outright.
A Full Audit Trail of Every ChangeA hotel audit trail recording who changed what, when, from which login, IP address and device, readable by your hotel on one page.
New Hotel Setup Wizard and Go-Live ChecklistA new hotel setup wizard that gets your property selling in an afternoon, with a readiness checklist and an onboarding board to track go-live.
Module Subscriptions and Account BillingModule subscriptions are switched per account and take effect at once; screens, rights and help all follow, and a suspended account is locked out.
Guest and Report Emails in Your Hotel's NameHotel email sending for confirmations, invoices, payment links and reports, from a verified domain in your name, with replies going to a real person.
Hotel Data Security and BackupsHotel data security built into the database: row-level isolation, an encrypted key vault, separate sessions per app and a backup before every change.