Central Reservations (CRS) guide

Central Reservation System for Hotel Groups

Run one central reservation system across all your hotels: all bookings on a single screen, and reservations into any property on its own business date.

Your group sells from one phone number. Whoever answers must see what each hotel has, book any one of them, and never disturb a hotel's own day. This screen is built for that person.

Every booking, one list

Booking a property from outside

Agents book any hotel using its own quote and rules, just as its front office would. Check-in, folio and night audit remain with the hotel, and the central desk always follows that hotel's business date.

Who sees what?

The database enforces these rules for every login:

No hidden filter can be widened through a direct API call.

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