Night Audit & Control guide

One Activity Log for Your Whole Hotel

See every hotel activity log on one screen — bookings, rooms, email, OTA channel calls, housekeeping and accounts — filtered by hotel, person and day.

Find out what happened, and who did it, without asking anyone to remember. The system has always recorded almost everything; now you read it in one place, not on scattered screens.

What you can see

Bookings: created, amended, moved, checked in, billed, corrected — with the user and their location.
Rooms: each status change, from the front office or the floor.
Email: sent, delivered or bounced.
OTA Channel Manager: each outgoing push and incoming call, with full request and response.
Housekeeping: every room's complete history.
Hotel Accounting: the ledger's journals.

How it works

Filter by hotel, log type, person or day, or search the text. When support asks about booking 4471, they read it here instead of quizzing the desk.

Good to know

Each hotel's reservations team shares one email address, and anyone can set up their own. Every system email says where replies go, and the log shows each reply arriving.

Other Night Audit & Control guides

Automatic Night Audit for HotelsClose your hotel day automatically at the hour you choose: every night posted, no-shows marked, the OTA told, and a clear record of what happened. Business Date Control and Night Audit ReversalYour business date stays under control: the night audit cannot close a day before your hotel's midnight, and the last close can be reversed. Night Audit Report and Daily Closing StatementRead any closed day as one night audit report: occupancy, ADR and RevPAR, revenue split by department, GST per slab, tenders, no-shows and the day book. Daily Hotel Report Emailed to the OwnerA daily owner report in the inbox after each night audit: today and month-to-date for every hotel, colour-coded, with tomorrow's outlook. Daily GST Invoice Register for HotelsA daily GST invoice register for your hotel: every bill with its CGST and SGST, paid and due amounts, and a GSTIN you can add after checkout. Form C Reporting for Foreign GuestsFile Form C for foreign guests to the FRRO straight from the check-in record, and keep a Form C register you can open at any time. Check-In Waits When the Night Audit Is PendingCheck-in pauses when yesterday's night audit is pending, so no room is charged on the wrong date and no invoice needs a credit note.