Rate Management guide

The Booked Rate Stays Locked to the Stay

A booking rate lock: the price agreed at booking is the price every night is posted at, even if you change the season's tariff later.

Once a guest agrees a price, by phone, on your website or through an OTA, that price holds for the whole stay. Only a person can change it, and their name goes with the change.

How it works

Each night of the booking goes to the folio at exactly the agreed rate. If you reprice the season later, stays already booked are not affected.

Who can set the price?

Your front office can set a booking's price, within its limit, until checkout. Think of a walk-in who bargains at the counter, or a regular guest on a fixed rate.
Discounts are recorded decisions: a percentage or a flat amount, a reason chosen from your hotel's list, and the login that granted it.
OTA bookings arrive with the channel's price, and the desk cannot change it by hand. The channel decides what it sold.

What does the audit post each night?

Every night is posted on the folio as its own itemised line, at that night's booked rate with its GST slab. Your revenue reports, your ledger and your GST return all read those same lines.

Other Rate Management guides

Hotel Rate Plans and Seasonal TariffsSet up EP, CP, MAP and AP rate plans with seasonal tariffs, and every quote, confirmation and invoice reads the same price for the night. Update Every Rate Plan in One GoA bulk rate update form that prices room only, CP, MAP and AP for one room type over any dates with a single save. Derived Rates From One Base PriceA derived rate calculator: enter one base rate plus room and meal gaps, and every plan and room type is priced, OTA promotion included. Occupancy-Based Room PricingOccupancy-based pricing for single, double, triple, extra bed and two child bands, quoted at the desk and sent to every OTA the same way. Minimum Stay, CTA and Stop-Sell RulesSet minimum stay, CTA, stop-sell and closed dates once; they show above your chart and push to every OTA channel. The Right GST Slab on Every Room NightHotel room GST is worked out from each night's tariff and the slab in force that day, with OTA tax-inclusive prices handled correctly. Set Up Room Types, Room Numbers and FloorsRoom inventory setup for your hotel: room types, real room numbers, floors and bed layouts, all editable after go-live without a support ticket. Rooms Left Per Night: 30-Day Availability ViewA rooms availability forecast showing sold, blocked and free rooms per type for the next thirty nights, so you know when to open rates.