Security & Administration guide

One Database for Rooms, F&B, CRM and Accounts

Single-database hotel software gives you one guest, one folio and one ledger across every module, so the PMS and POS never need reconciling.

You get one record for every guest, every bill and every rupee. No nightly exports, no duplicate guests, no restaurant bill that never reached the room.

Most hotels stitch together a PMS, a POS from another vendor, a separate channel manager, a CRM, a tablet app for housekeeping and Tally for accounts. Each defines a guest its own way, and every joint between them is where your data splits.

What you get

One guest list. Whoever your front office checks in is the same person your CRM segments, your restaurant charges and your housekeepers remember for a firm pillow.
One folio. Room charges, F&B, minibar and venue hire on a single guest bill, divided into windows when rules require.
One inventory. Your desk, booking page, central reservations and OTA Channel Manager read identical rooms and restrictions.
One activity log for changes made in any module.
One ledger. Night audit and every outlet's day close post to the same books.

The trade-off, honestly

No module can be replaced by a rival's; our F&B Point of Sale cannot be exchanged for another vendor's till. In return, dinner is already billed to the room by the time the guest walks back to reception, with no manual matching.

Switch on only what you run

A standalone restaurant runs just the POS and never meets a room chart. A resort without an outlet never sees a KOT. Either way it is a single database, charged as one figure per room rather than a menu of add-ons.

Other Security & Administration guides

Hotel ID Login and Data IsolationStaff sign in with a hotel ID, email and password, and database-level row security decides exactly which property's data each login can see. User Roles and Permissions Down to the ButtonHotel user roles and permissions for reception, housekeeping, back office and managers, with fine-grained rights per login enforced in the database. Multi-Property Management for Hotel GroupsMulti-property hotel software that keeps each hotel's day and rates separate while your group shares one guest list, one CRS and combined numbers. Support Access Only When You Allow ItOur support team cannot open your hotel's data unless you grant access for a set time, and every support visit is logged for you to review. Built-In Help Manual on Every ScreenA built-in hotel software help manual of 124 topics, one keypress away on any screen and filtered to your modules and each person's role. Clear Messages When the System Says NoEvery hotel software error message is a plain sentence your desk can act on, with a help page to match, and only money is refused outright. A Full Audit Trail of Every ChangeA hotel audit trail recording who changed what, when, from which login, IP address and device, readable by your hotel on one page. New Hotel Setup Wizard and Go-Live ChecklistA new hotel setup wizard that gets your property selling in an afternoon, with a readiness checklist and an onboarding board to track go-live. Module Subscriptions and Account BillingModule subscriptions are switched per account and take effect at once; screens, rights and help all follow, and a suspended account is locked out. Guest and Report Emails in Your Hotel's NameHotel email sending for confirmations, invoices, payment links and reports, from a verified domain in your name, with replies going to a real person. Hotel Data Security and BackupsHotel data security built into the database: row-level isolation, an encrypted key vault, separate sessions per app and a backup before every change.