Rate Management guide

Minimum Stay, CTA and Stop-Sell Rules

Set minimum stay, CTA, stop-sell and closed dates once; they show above your chart and push to every OTA channel.

Set a restriction once and every sales point obeys it, from the desk to the OTAs.

What you can set

Rules tied to dates, such as:

A two-night minimum.
No check-ins on a given date.
One room type off sale on a busy night.
The whole hotel closed for a day.

Where it is enforced

At the desk: a quote that breaks a rule is blocked, with the rule named.
On your booking page: anything you cannot sell is simply not offered, so guests are not turned away at the final step.
In the CRS: a group hotel's availability is shown against that hotel's own rules.
On the OTAs: the OTA Channel Manager sends each rule in channel terms: MinLOS, CTA, CTD and stop-sell.

Can the desk open or close inventory?

Yes, if their role allows. Authorised staff can open or close any type or date, and block one room from the chart, giving a reason. Channels hear about it within the minute.

Is overbooking a restriction?

No. An overbooking allowance is how many extra rooms per type you will sell past your count. An OTA booking that arrives for a sold-out type is still accepted and shown as an unassigned card in that type's row; your desk decides.

Other Rate Management guides

Hotel Rate Plans and Seasonal TariffsSet up EP, CP, MAP and AP rate plans with seasonal tariffs, and every quote, confirmation and invoice reads the same price for the night. Update Every Rate Plan in One GoA bulk rate update form that prices room only, CP, MAP and AP for one room type over any dates with a single save. Derived Rates From One Base PriceA derived rate calculator: enter one base rate plus room and meal gaps, and every plan and room type is priced, OTA promotion included. Occupancy-Based Room PricingOccupancy-based pricing for single, double, triple, extra bed and two child bands, quoted at the desk and sent to every OTA the same way. The Right GST Slab on Every Room NightHotel room GST is worked out from each night's tariff and the slab in force that day, with OTA tax-inclusive prices handled correctly. The Booked Rate Stays Locked to the StayA booking rate lock: the price agreed at booking is the price every night is posted at, even if you change the season's tariff later. Set Up Room Types, Room Numbers and FloorsRoom inventory setup for your hotel: room types, real room numbers, floors and bed layouts, all editable after go-live without a support ticket. Rooms Left Per Night: 30-Day Availability ViewA rooms availability forecast showing sold, blocked and free rooms per type for the next thirty nights, so you know when to open rates.