Backup & Uptime guide

Round-the-Clock Monitoring and Tested Releases

Automated checks every five minutes, scheduled jobs that are watched, and every release tested on a copy of real data before it goes live.

Watched every five minutes

A watchdog runs hotel-specific checks and sends alerts through a route that does not depend on the system it is checking — one alert when something breaks, another when it recovers.

Jobs that do not depend on someone remembering

The night audit, payment-hold expiry, the mail queue, channel updates, housekeeping's timer, the e-invoice queue and accounting exports all run on watched schedules.

Safer releases

Every change is first run against a restored copy of the live data using automated test suites that roll back afterwards, so problems are caught before they reach your property.

A small public health endpoint is available for your own uptime monitoring service.

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