Housekeeping App guide

Housekeeping Software Built in Nine Stages

Housekeeping software that shares one database with your front office, from a full room history to forecasts of how long every clean will take.

You get far more than a dirty, clean and inspected board stuck on the side of your PMS. The Housekeeping App was built stage by stage against a detailed requirements document, and all nine stages are finished and tested.

Each stage builds on the first one: a complete history of every room.

What you get, stage by stage

  1. Room history, staff and steps — every room records its own events; attendants and supervisors carry skills and shifts; a single tap moves a visit forward.
  2. The right clean for each room — checkout, stay-over, turndown or deep clean, what each involves, and morning rules that pick one per room.
  3. Photos and inspections — a photo joins the room's history; a room is ready only after it scores above the pass mark on an inspection sheet.
  4. Store, minibar, linen and cost — what went into the room, what the guest consumed, linen sent and returned, and the cost of each clean.
  5. Repairs, planned maintenance, public areas, lost property — broken items, work done before things break, hourly lobby rounds and items guests leave behind.
  6. Credits, fair shares and the daily plan — rooms carry credits, priorities are set, work is split evenly, and each day gets a plan, a written handover and a closing report.
  7. Guests, deadlines and outside systems — guest requests, remembered preferences, a deadline on every open item and webhooks to other tools.
  8. Floor map and figures — a map for each floor, the whole day on one screen, daily figures stored, and properties compared with the group standard.
  9. Forecasting — expected time for each attendant, clean and room, the week's needs, and an hourly suggested move.

Where your team uses it

Six screens: phone, desk, setup, store, people and dashboard. All of them run on the database your front office already uses, so there is no second system to keep in step.

The phone keeps working with no network and shows each attendant their own language.

Other Housekeeping App guides

A Full History for Every Hotel RoomSee a complete room history log in order: who went in, what they saw, pauses, inspections, faults and guest requests, all with names and times. Checkout, Stay-Over, Turndown and Deep Clean RulesSet housekeeping cleaning types with checklists, and let rules choose each morning which clean every room needs and record the reason. Housekeeping Mobile App That Works OfflineA housekeeping mobile app with one tap per step, live room status, offline working and attendant screens in Hindi and other floor languages. Room Inspection With Scores and a Pass MarkA room inspection checklist scored line by line, with a pass mark and critical items, so only a supervisor can mark a hotel room ready. Daily Housekeeping Plan, Shift Handover and ReportThe night audit opens the housekeeping day; plan staffing from bookings, hand over each shift in writing and close with a daily housekeeping report. Fair Auto-Assignment of Housekeeping RoomsAssign housekeeping rooms by credits and priority, automatically or by hand, matching suites to trained staff and keeping VIPs away from trainees. Guest Requests With Deadlines, DND and WebhooksTrack hotel guest requests like towels or DND against a deadline, escalate overdue ones, remember preferences and notify other systems by webhook. Housekeeping Floor Map and Daily DashboardSee a live housekeeping floor map by room status, the whole day on one dashboard, stored daily KPIs and group benchmarking with exception flags. Minibar, Linen Tracking and Cost per CleanTrack minibar refills and charges, linen sent to and from the laundry, and the true cost per clean built up from what each room used. Maintenance Tickets, Planned Work and Public AreasRaise a maintenance ticket in one tap, schedule preventive maintenance, run QR-scanned public area rounds and log lost and found. Forecast Room Ready Times and Get Hourly SuggestionsForecast when each room will be ready using past cleaning times, spot arrivals at risk, plan store reorders and get an hourly suggestion to act on. Housekeeping Staff Performance and Repeat FailuresTrack housekeeping staff performance with inspection scores by attendant and area over time, so training targets the exact line that keeps failing.