F&B Point of Sale guide

Post Restaurant Bills Straight to the Guest Folio

Post a restaurant bill to the room and it reaches the guest folio instantly with its own GST, after room number and guest name are matched.

You stop losing dinners that never make it onto the room bill. In many hotels the restaurant runs a separate POS, room charges get exported overnight, someone matches them by hand, and a few slip through. Here there is nothing to export, because only one system exists.

How it works

  1. The captain selects "to the room".
  2. A list of in-house guests appears, showing room number and name side by side, so nobody keys in the wrong room in a rush.
  3. The bill lands on that guest's folio as an F&B charge carrying the restaurant's GST, in the same step that closes the table.

When is a room posting refused?

Each message is plain enough for the captain to repeat to the guest.

Other F&B Point of Sale guides

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